DataRobot
DataRobot provides an enterprise AI platform that automates and accelerates the development, deployment, and management of machine learning models for businesses across industries, helping data science and analytics teams operationalize AI at scale. The company generates revenue through subscriptions to its cloud and on-premise software, along with professional services and support.
- MLOps & ML Platforms
- Document & Vision AI
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 2012
- Headquarters
- Boston, United States of America
What 49 Arbolus experts think of DataRobot
Across 48 NPS responses, promoters account for 27.1%, passives 62.5%, and detractors 10.4%, producing an NPS of 17. Of 29 stated renewal responses, 48.3% indicate Yes, 27.6% No, and 24.1% NotSure. Implementation stages show 45.8% at more than one year, 25.0% under one year, 8.3% in pilot, 8.3% offboarding, and 12.5% unsure. Qualitative feedback praises rapid automated model development, explainability, and MLOps, while identifying scaling cost, integration complexity, and limited advanced customization as concerns.Overall Customer Sentiment: Positive
Who reviewed DataRobot
- C-Suite 64% (31)
- Director 29% (14)
- Manager 7% (3)
Employer names and spend open in the full report, along with the other 46 customers.
Everything 49 customers told us about DataRobot.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 48 scored reviews- Promoters 13
- Passives 30
- Detractors 5
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 38 across 8 companies.
Praised
- Accelerated Model Development
- Explainability for Governed Workflows
- Broader Access to Machine Learning
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 45% 20 answers
- 56% 9 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 6.8/10 Average score from customers not renewing
Top alternatives
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