Dataminr
Dataminr is an AI-powered real-time information discovery company that analyzes public data sources to detect high-impact events and emerging risks as they happen. It serves enterprises, financial institutions, and public sector organizations with alerting and risk intelligence products delivered via SaaS subscriptions and APIs. The company generates revenue through recurring licenses and enterprise contracts for its various sector-specific solutions.
- Document & Vision AI
- Security Operations (SIEM/SOAR)
- Business Intelligence & Dashboards
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 2009
- Headquarters
- New York City, United States of America
What 29 Arbolus experts think of Dataminr
NPS distributions are overwhelmingly positive, with 8 out of 25 responses scoring a perfect 10 and most others rating 8 or above. Renewal intent skews positive; among those disclosing spend and intent, over 70% are committed to renewal, especially in the high spend segment. Implementation stages reveal the majority have used Dataminr for over one year, correlating with higher satisfaction and stickiness. The main negative outlier is linked to an account in the offboarding stage with an NPS of 1 and no renewal intent. Overall Customer Sentiment: Positive
Who reviewed Dataminr
- C-Suite 70% (20)
- Director 15% (4)
- Manager 15% (4)
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Sentiment
34 Net Promoter Score, from 29 scored reviews- Promoters 14
- Passives 11
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Feb 8
- Apr 8
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 43 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 12 answers
- 100% 2 answers
- 75% 4 answers
- 50% 2 answers
- 9.1/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
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