Ontic Technologies
Ontic Technologies is a UK-based provider of aviation software and services that support the sustainment and lifecycle management of legacy and maturing aerospace platforms. The company works with aircraft OEMs, operators, and defense organizations to provide data, engineering support, and technology-enabled services that keep older aircraft systems operational. It generates revenue through long-term service agreements, licensing, and support contracts for aviation components and related technical services.
- Aviation & Aerospace Software
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $60.0M
- Employees
- 200
- Founded
- 2010
- Headquarters
- Cheltenham, United Kingdom
What 6 Arbolus experts think of Ontic Technologies
NPS distribution skews highly positive, with all responding customers reporting scores of 9 or 10. Renewal intent is 100% affirmative among those who reported, and implementation is mature (>1 year) for the entire pool. Experts highlight mission-critical platform functionality, robust support, and proven risk mitigation impact as major positives. Primary feedback themes note high configurability, depth of intelligence, occasional steep learning curves, and ongoing demand for automation and ease of integration. Negative feedback is isolated to platform complexity and pricing, but overall customer sentiment is robustly favorable.Overall Customer Sentiment: Positive
Who reviewed Ontic Technologies
- C-Suite 83% (5)
- Director 17% (1)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about Ontic Technologies.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
83 Net Promoter Score, from 6 scored reviews- Promoters 5
- Passives 1
- Detractors 0
Cumulative NPS by month
+0 over 3 months- May 9
- Apr 10
- Jun 9
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 32 across 4 companies.
Praised
- Automation and Workflow Simplicity
- Geographic and Client Expansion
- AI-Driven Predictive Insights
- Comprehensive Compliance and Integration
Criticised
- Growing Competition from AI Platforms
- Manual Configuration Required
- Specialist Requirement May Limit Adoption
- Steep Learning Curve and Complexity
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
Top alternatives
Most weighed by Ontic Technologies customersReport
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