Corsearch

corsearch.com · New York City, United States of America

Corsearch provides trademark, brand protection, and anti-piracy technology and services that help corporations, law firms, and IP professionals clear, register, monitor, and enforce their intellectual property and brand rights across online and offline channels. Its platform combines data, search tools, and investigative services to identify infringements, manage global trademark portfolios, and combat counterfeiting and online abuse. The company generates revenue through subscriptions to its SaaS platforms and related professional and investigative services.

  • Document Management & E-signature
  • Data Integration & ETL
Revenue
$350.0M
Employees
1,500
Founded
1949
Headquarters
New York City, United States of America

What 20 Arbolus experts think of Corsearch

NPS scores are concentrated in the 7-10 range (58% of responses), with the remainder between 4-6, indicating a moderate to positive experience overall. 62% of respondents express likely or definite renewal intent, with 38% unsure or negative. Most are using the platform beyond the first year, showing high stickiness for mature deployments, while pilot users are less committed. Key themes include steady satisfaction among high spenders and uncertainty during early implementation or at low spend levels.Overall Customer Sentiment: Positive

Who reviewed Corsearch

Total customers 20 15 current · 5 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (13)
  • Director 11% (2)
  • Manager 22% (4)
Generalist Generalist C-Suite NPS 8 Will renew
Not specified C-Suite NPS 10 Will renew
Legal Partner Manager NPS 7

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Sentiment

5 Net Promoter Score, from 20 scored reviews
  • Promoters 5
  • Passives 11
  • Detractors 4

Cumulative NPS by month

-1 over 6 months
  • Dec 8
  • Feb 8
  • Apr 7
  • May 7
  • Jun 7
  • Jul 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 5 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 41%
  • Will renew 7
  • Undecided 9
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 64% 11 answers
  • Director 0% 2 answers
  • Manager 0% 3 answers
  • Not specified 0% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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