CryoSPARC

cryosparc.com · Toronto, Canada

CryoSPARC is a software company that develops high-performance computational tools for single-particle cryo-electron microscopy, enabling automated image processing, 3D reconstruction, and analysis of molecular structures for academic and commercial research labs. It licenses its software to universities, research institutes, and biopharmaceutical companies, generating revenue through software subscriptions, licenses, and support services.

  • PLM & Engineering Software
  • MLOps & ML Platforms
Revenue
$12.0M
Employees
80
Founded
2014
Headquarters
Toronto, Canada

What 7 Arbolus experts think of CryoSPARC

The NPS distribution is overwhelmingly positive, with 100% of respondents rating 9 or 10. All users report implementation durations of more than one year, indicating high stickiness and sustained value. While no explicit renewal intent data is available, prolonged adoption suggests strong likelihood of renewal. Key sentiment themes are reliability, specialist fit, and satisfaction with research workflow integration.Overall Customer Sentiment: Positive

Who reviewed CryoSPARC

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 14% (1)
  • Director 29% (2)
  • Manager 57% (4)
Other Analyst Manager NPS 10
Other Analyst Director NPS 10
Engineering Generalist Director NPS 10

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Sentiment

100 Net Promoter Score, from 7 scored reviews
  • Promoters 7
  • Passives 0
  • Detractors 0

Cumulative NPS by month

+1 over 5 months
  • Apr 9
  • May 10
  • Jun 10
  • Jul 10
  • Aug 10

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 100 across 1 companies.

Written answers and themes publish with the full report.

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