Arbolus Intelligence

Cyclomedia

cyclomedia.com · Zaltbommel, Netherlands

Cyclomedia provides geospatial data and visualization solutions that capture and process large-scale, street-level imagery and LiDAR data for governments, utilities, and enterprises. Its platform enables users to analyze the built environment for applications such as asset management, urban planning, infrastructure maintenance, and public safety. The company generates revenue through subscriptions and licensing of its imagery, data, and software tools, as well as related services.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
Listed in
Revenue
$70.0M
Employees
350
Founded
1980
Headquarters
Zaltbommel, Netherlands

What 8 Arbolus experts think of Cyclomedia

Net Promoter Scores cluster tightly at 7-8, indicating moderate customer advocacy. Renewal intent is positive among long-term, higher-spend users; however, two experts remain unsure about renewing. Most experts are engaged in deployments over one year, supporting strong stickiness, yet pilot or offboarding users express lower certainty. Expert themes show high trust in data reliability, integration capabilities, and technical adaptability, but there is minimal evidence of deal-breaking dissatisfaction or clear churn triggers. Overall Customer Sentiment: Positive

Who reviewed Cyclomedia

Total customers 8 7 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 25% (2)
  • Director 38% (3)
  • Manager 38% (3)
Engineering Leader C-Suite NPS 7 Submitted Apr 2026
Data Ops Director NPS 8 Will renew Submitted Jun 2026
Executive Director NPS 8 Undecided Submitted Jun 2026

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about Cyclomedia.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

0 Net Promoter Score, from 8 scored reviews
  • Promoters 1
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+1 over 3 months
  • Apr 7
  • Jun 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Praised

  • Platform Versatility
  • Integration with Multiple Data Types
  • Data Accuracy and Reliability
  • Growing Vector and Point Cloud Integration

Criticised

  • Limited Identified Cons
  • AI Enhancement Needed
  • Desire for Better Integration
  • Over-Reliance on External Processing Software

What customers say

Platform Versatility
“This tool is best suited for various applications, including marine needs, thanks to its high-detailed, accurate, and timely geospatial information.”
Integration with Multiple Data Types
“Besides image formats, I appreciate the ability to integrate vector data within the platform or add from my projects, making it highly flexible.”
Data Accuracy and Reliability
“The data provided is a trustworthy source, consistently up-to-date with broad and reliable coverage for analytics and processing.”

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • Director 67% 3 answers
  • Manager 50% 2 answers
  • 7.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Report

Customer Report - Oct 2026 Oct 2026 8 + 2

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