CURRENEX
Currenex is an institutional foreign exchange trading platform that provides multi-bank liquidity, electronic execution, and straight-through processing for banks, hedge funds, asset managers, and other financial institutions. The company offers technology for spot, forward, and swap FX trading along with pricing, risk management, and connectivity tools, generating revenue through transaction fees, platform access, and related services. It operates as part of State Street’s GlobalLink suite of electronic trading and workflow solutions.
- Payment Processing
- Cross-Border Payments & FX
- API Management & Integration
- Revenue
- $60.0M
- Employees
- 150
- Founded
- 1999
- Headquarters
- Boston, United States of America
What 7 Arbolus experts think of CURRENEX
NPS distribution is skewed toward the negative and neutral, with scores ranging from 1 to 8, and an average below 5. Renewal intent is mixed: one explicit 'No', one 'Not sure', and the remainder unreported. Implementation stickiness shows 57% of users at more than 1 year, with one instance of offboarding and the remainder distributed between newer customers and established users. Key themes include risk of churn among Influencers, moderate satisfaction among Users, and uncertain longevity.Overall Customer Sentiment: Negative
Who reviewed CURRENEX
- C-Suite 100% (7)
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Sentiment
-57 Net Promoter Score, from 7 scored reviews- Promoters 0
- Passives 3
- Detractors 4
Cumulative NPS by month
+4 over 3 months- Jul 1
- Mar 5
- Sep 5
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -57 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 4/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
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