Delivery Hero
Delivery Hero is a global online food delivery and quick commerce company that operates marketplaces and logistics networks connecting consumers with restaurants, grocery stores, and other retailers. It generates revenue primarily through commissions and fees charged to merchants, delivery fees and service charges to customers, and advertising and subscription services across its platforms. The company operates under multiple local brands across Europe, the Middle East, Asia, and Latin America.
- Marketplace & Booking Platforms
- Revenue
- $9.1B
- Employees
- 51,000
- Founded
- 2011
- Headquarters
- Berlin Treptow, Germany
What 7 Arbolus experts think of Delivery Hero
7 customers have reviewed Delivery Hero so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Delivery Hero
- C-Suite 86% (6)
- Manager 14% (1)
Employer names and spend open once the report publishes.
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Jan 7
- May 7
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
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