Domino's Pizza
Domino's Pizza is a global quick-service restaurant company that operates and franchises pizza delivery and carryout stores, primarily serving consumers and small groups. It generates revenue through a mix of company-owned stores, franchise royalties and fees, and supply chain operations that provide food, equipment, and supplies to its franchisees.
- Revenue
- $4.9B
- Employees
- 220,000
- Founded
- 1960
- Headquarters
- Ann Arbor, United States of America
What 6 Arbolus experts think of Domino's Pizza
The NPS distribution is highly positive, with 83% of respondents rating 9 or 10. Long-term customers (more than 1 year) display strong renewal intent and high NPS, reinforcing positive sentiment. Most pilot-stage users have not committed to renewal, but their NPS is already in the high range, suggesting early satisfaction. No negative NPS scores are present, and unsure renewal intent is isolated to a single user. Overall Customer Sentiment: Positive
Who reviewed Domino's Pizza
- C-Suite 40% (2)
- Director 60% (4)
Employer names and spend open once the report publishes.
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Sentiment
83 Net Promoter Score, from 6 scored reviews- Promoters 5
- Passives 1
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Dec 8
- Jun 9
- Jul 9
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 83 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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