DoorDash

doordash.com · San Francisco, United States of America

DoorDash is a technology company that operates an online logistics and food delivery marketplace connecting consumers with local restaurants, grocery stores, and retailers. It generates revenue primarily through commissions and fees on orders placed via its platform, as well as subscription services and advertising solutions for merchants. The company also offers white-label delivery and logistics services for businesses through its DoorDash Drive and related products.

  • Marketplace & Booking Platforms
  • Transportation & Fleet Management
Revenue
$9.3B
Employees
23,000
Founded
2013
Headquarters
San Francisco, United States of America

What 34 Arbolus experts think of DoorDash

34 customers have reviewed DoorDash so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed DoorDash

Total customers 34 34 current · 0 former
Reviews growth +27 in six months
Seniority of respondents
  • C-Suite 61% (21)
  • Director 33% (11)
  • Manager 6% (2)
Operations Leader C-Suite NPS 6
People Analyst Director NPS 7 Will renew
Operations Ops C-Suite NPS 10

Employer names and spend open once the report publishes.

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Sentiment

29 Net Promoter Score, from 34 scored reviews
  • Promoters 14
  • Passives 16
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 29 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 100% 3 answers
  • 8.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

Most weighed by DoorDash customers

For people who use DoorDash

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