DriveWealth

drivewealth.com · Chatham, United States of America

DriveWealth is a fintech infrastructure company that provides API-based brokerage and fractional investing technology that enables banks, neobanks, and fintech apps to offer retail investing in U.S. and global securities. It operates a regulated broker-dealer and clearing firm, monetizing through transaction fees, spread, and platform and licensing fees charged to its B2B partners. Its platform powers embedded investing experiences for digital financial services providers worldwide.

  • Embedded Finance & Banking-as-a-Service
  • Payment Processing
Revenue
$90.0M
Employees
450
Founded
2012
Headquarters
Chatham, United States of America

What 10 Arbolus experts think of DriveWealth

NPS distributions are strongly positive, with 3 respondents scoring 10, one at 9, two at 8, one at 7, and one at 5. Renewal intent is mostly affirmative among high spenders, with 62.5% indicating intent to renew and others unsure. Stickiness is evidenced by 87.5% of respondents having used the platform for more than a year or less than a year, with only one in the pilot phase. Key themes include broad platform adoption and sustained satisfaction in mature customer segments.Overall Customer Sentiment: Positive

Who reviewed DriveWealth

Total customers 10 9 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 90% (9)
  • Manager 10% (1)
Executive C-Suite NPS 1
Revenue Partner C-Suite NPS 7
Finance Manager Manager NPS 8 Will renew

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Sentiment

10 Net Promoter Score, from 10 scored reviews
  • Promoters 3
  • Passives 5
  • Detractors 2

Cumulative NPS by month

+0 over 5 months
  • May 7
  • Apr 8
  • May 8
  • Jun 8
  • Jul 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 10 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Manager 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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