Delpharm
Delpharm is a contract development and manufacturing organization that provides pharmaceutical formulation development, clinical and commercial drug manufacturing, packaging, and related services to branded and generic drug companies worldwide. It operates multiple production sites across Europe, offering dosage forms including tablets, capsules, liquids, injectables, and sterile products under long‑term outsourcing contracts. The company generates revenue by supplying finished dosage forms and development services on a fee-for-service and contract manufacturing basis.
- Industry-Specific ERP
- Revenue
- $1.2B
- Employees
- 6,500
- Founded
- 1988
- Headquarters
- Paris, France
What 6 Arbolus experts think of Delpharm
NPS scores are concentrated in the 5-9 range, with 67% at 8 or higher. Renewal intent is positive where available and stickiness is high, with 83% of respondents using Delpharm for more than 1 year. Key sentiment themes include satisfaction with service continuity and limited switching risk. Overall Customer Sentiment: Positive
Who reviewed Delpharm
- C-Suite 83% (5)
- Manager 17% (1)
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 3
- Detractors 2
Cumulative NPS by month
-1 over 3 months- May 8
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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