Dialectica

dialecticanet.com · Londonderry County Borough, United Kingdom

Dialectica is a primary research and information services firm that connects investment and corporate clients with industry experts to support due diligence, market analysis, and strategic decision-making. The company operates a global expert network and charges clients on a project and subscription basis for access to interviews, surveys, and bespoke research. It primarily serves private equity firms, management consultancies, and corporates across multiple sectors.

  • IT Consulting & Implementation
Revenue
$90.0M
Employees
1,100
Founded
2015
Headquarters
Londonderry County Borough, United Kingdom

What 6 Arbolus experts think of Dialectica

NPS scores are highly positive, with 80% of responses at NPS 9 or 10, and the remaining Influencer at NPS 7. Renewal intent is positive where available, with Influencer roles indicating Yes and Users generally not expressing negative sentiment. Stickiness is high: 60% of experts have implemented for over 1 year, while the remainder have less than 1 year. Overall, sentiment themes are of strong satisfaction and enduring engagement supported by long implementation periods and high NPS.Overall Customer Sentiment: Positive

Who reviewed Dialectica

Total customers 6 5 current · 1 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 33% (2)
  • Director 33% (2)
  • Manager 33% (2)
Not specified Manager NPS 10
Strategy Partner C-Suite NPS 10
Engineering Leader Director NPS 9 Undecided

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Sentiment

66 Net Promoter Score, from 6 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+2 over 4 months
  • Jul 7
  • Jun 8
  • May 9
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 50 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 50% 2 answers
  • 7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Top alternatives

Most weighed by Dialectica customers

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