Digicert
Digicert Consulting is an IT consulting and services firm that provides technology advisory, implementation, and support services to businesses, with a focus on infrastructure, networking, and related solutions. The company helps clients design, deploy, and manage their IT environments and associated software and hardware. Revenue is generated through professional services, project-based work, and ongoing managed support contracts.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $6.0M
- Employees
- 40
- Founded
- 2017
- Headquarters
- Bengaluru, India
What 7 Arbolus experts think of Digicert
NPS scores are skewed high with 3 out of 7 responses at 8 or above, and the top tier (NPS 9–10) linked to high spend customers. Renewal intent is positive for 4 out of 7 experts, notably among high spenders, while uncertainty remains among some lower spend groups. Stickiness is strong, with most customers in implementation for more than one year. Key quantitative themes are high satisfaction among strategic customers and renewal strength in large accounts.Positive
Who reviewed Digicert
- C-Suite 29% (2)
- Director 57% (4)
- Manager 14% (1)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 2
- Detractors 2
Cumulative NPS by month
+3 over 6 months- Jul 5
- Dec 6
- Apr 7
- May 8
- Jun 7
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 50% 2 answers
- 50% 4 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Digicert customers
More in Consulting & Professional Services and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Digicert
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