Despatch cloud
Despatch Cloud provides cloud-based shipping and warehouse management software that consolidates multiple couriers, sales channels, and fulfillment operations into a single platform for e-commerce and retail businesses. Its products help merchants and 3PLs manage labels, tracking, inventory, and order workflows to reduce shipping costs and improve operational efficiency. The company generates revenue through subscription fees and related software services.
- Procurement & Sourcing
- E-commerce Platforms & Storefronts
- Revenue
- $6.0M
- Employees
- 60
- Founded
- 2015
- Headquarters
- United Kingdom
What 5 Arbolus experts think of Despatch cloud
NPS scores range from 7 to 9, reflecting generally positive sentiment, especially among operations and finance roles. 60% of respondents indicate clear renewal intent, 20% are unsure, and 20% do not plan to renew, correlating with lower spenders and shorter durations. Stickiness is strong, with 80% using the platform for over a year. The main themes driving sentiment are integration reliability and process automation.Overall Customer Sentiment: Positive
Who reviewed Despatch cloud
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
Tell us when the Despatch cloud report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 4
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 100% 3 answers
- 0% 2 answers
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
More in ERP Software and Supply Chain & Logistics
Other companies in both categories with a customer report.
For people who use Despatch cloud
Do you use Despatch cloud at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of Despatch cloud have already contributed
Takes a few minutes. Your identity stays anonymous.