doinstruct Software GmbH
doinstruct Software GmbH provides a digital instruction and training platform that helps industrial and logistics companies create, manage, and deliver standardized work instructions and safety trainings to employees via mobile devices and kiosks. The software supports compliance with regulatory requirements, documentation of completed trainings, and continuous improvement of shop-floor processes. The company generates revenue through subscriptions to its cloud-based SaaS platform and related services for configuration and onboarding.
- Learning Management
- Workflow Automation
- IT Consulting & Implementation
- Revenue
- $2.5M
- Employees
- 25
- Founded
- 2019
- Headquarters
- Munich, Germany
What 6 Arbolus experts think of doinstruct Software GmbH
NPS scores are largely positive, with 67% of responses at 8 or higher (range: 7–10). Renewal intent is also strong, as 67% indicate desire to renew, 17% are unsure, and 17% intend not to renew. Implementation stickiness is solid, with 83% reporting use for over 1 year and 17% in offboarding. The main themes are high satisfaction among longer-term users, supported by spending continuity, with some uncertainty and churn risk at lower spend/tenure.Overall Customer Sentiment: Positive
Who reviewed doinstruct Software GmbH
- C-Suite 33% (2)
- Director 50% (3)
- Manager 17% (1)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 3 answers
- 0% 1 answer
- 8.8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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