Doximity
Doximity operates a digital professional network and communication platform for U.S. clinicians, offering tools for secure messaging, telehealth, physician-to-physician collaboration, and medical news. The company generates revenue primarily through marketing solutions for pharmaceutical and health systems, hiring and recruiting products, and telehealth and workflow software subscriptions for hospitals and clinics.
- Communications & Meetings
- Healthcare Software (non-enum placeholder)
- Revenue
- $480.0M
- Employees
- 1,100
- Founded
- 2010
- Headquarters
- San Francisco, United States of America
What 67 Arbolus experts think of Doximity
Doximity exhibits a strongly positive NPS profile, with most scores clustered in the 8-10 range indicating high advocacy among expert users. Renewal intent is robust within the influencer group and high spenders, while a notable fraction of users are less explicit, often due to non-budget holding roles. Adoption is broad with most users in the MoreThan1Year implementation stage, and expert feedback consistently highlights platform engagement and HCP targeting as key strengths. The primary area of concern is increasing competition from AI-driven alternatives. Overall Customer Sentiment: Positive
Who reviewed Doximity
- C-Suite 70% (47)
- Director 22% (15)
- Manager 8% (5)
Employer names and spend open in the full report, along with the other 64 customers.
Everything 67 customers told us about Doximity.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
56 Net Promoter Score, from 67 scored reviews- Promoters 41
- Passives 23
- Detractors 3
Cumulative NPS by month
+0 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 40 across 4 companies.
Praised
- Platform and AI Integration
- Expanding Telehealth Advertising
- Leveraging HCP Engagement Data
- Strong Customization and Metrics
Criticised
- Community Fragmentation Risk
- Competitive Attraction of Open Platforms
- AI-Driven Messaging Solutions
- Competition from AI and Other Platforms
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 60% 5 answers
- 25% 4 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
Top alternatives
Most weighed by Doximity customers
Report
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