edX
edX is an online learning platform that offers university-level courses, professional certificates, and degree programs in partnership with global universities and corporations. It serves individual learners, enterprises, and educational institutions by providing digital courses and programs across disciplines such as technology, business, and data science. The company generates revenue through paid courses, certificates, online degrees, and enterprise learning solutions.
- Revenue
- $180.0M
- Employees
- 900
- Founded
- 2012
- Headquarters
- Cambridge, United States of America
What 5 Arbolus experts think of edX
All recorded NPS scores are high (8–9), indicating strong advocacy. 100% of high spenders intend to renew, reinforcing durable satisfaction. All users have engaged with edX for more than a year, demonstrating high stickiness. Themes emerging are consistent positive experiences and strong perceived value, with no detractors or neutral scores in the sample.Overall Customer Sentiment: Positive
Who reviewed edX
- C-Suite 40% (2)
- Director 40% (2)
- Manager 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Mar 9
- May 9
- Jun 8
- Jul 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
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