Envoy
Envoy provides workplace management software that helps companies manage hybrid work, visitor registration, room and desk booking, deliveries, and workplace security. Its platform is used by corporate offices and multi-location enterprises to coordinate where employees work, manage building access, and maintain compliance and safety. Envoy generates revenue through subscriptions to its SaaS products and related enterprise plans.
- Workforce Management & Scheduling
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2013
- Headquarters
- San Francisco, United States of America
What 7 Arbolus experts think of Envoy
NPS scores range from 5 to 9, with the majority of responses at 7 or above. Long-term users (more than one year) typically report high satisfaction (NPS 9) and describe ongoing adoption, though one high-spend influencer does not plan to renew. The stickiness rate is high, with 66% of experts reporting use for over a year, and mixed renewal intent reflecting potential for both customer retention and churn.Overall Customer Sentiment: Positive
Who reviewed Envoy
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 1
- Detractors 2
Cumulative NPS by month
-1 over 4 months- Apr 9
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 42 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 5/10 Average score from customers not renewing
Top alternatives
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