EndNote
EndNote is a reference management software product that helps researchers, students, and academics collect, organize, and format bibliographic references and PDFs for scholarly writing. The software integrates with word processors to automate citation and bibliography creation in multiple styles and is sold via individual, institutional, and site licenses. EndNote is developed and marketed by Clarivate as part of its research and analytics portfolio.
- Knowledge Management & Collaboration
- Revenue
- $20.0M
- Employees
- 80
- Founded
- 1988
- Headquarters
- Philadelphia, United States of America
What 5 Arbolus experts think of EndNote
NPS distribution is highly favorable, with 50% Promoters (NPS 10), 33% Moderates (NPS 7-8), and no Detractors. Renewal intent data is missing, but consistently high NPS and implementation stages of over 1 year suggest strong satisfaction and stickiness. Most customers are well into their usage journey, indicating robust adoption. Overall Customer Sentiment: Positive
Who reviewed EndNote
- C-Suite 100% (5)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Cumulative NPS by month
-2 over 4 months- Mar 10
- Apr 9
- May 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
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