Duetto Research, Inc.
Duetto Research, Inc. provides cloud-based revenue management and pricing optimization software for hotels and casinos, helping hospitality operators use data and analytics to forecast demand, optimize room rates, and improve profitability. Its SaaS platform integrates with property management and distribution systems to centralize pricing decisions across properties and channels. The company sells primarily to hotel chains, casino resorts, and other lodging operators on a subscription basis.
- Revenue Operations
- Business Intelligence & Dashboards
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2012
- Headquarters
- San Francisco, United States of America
What 24 Arbolus experts think of Duetto Research, Inc.
The NPS scores are notably strong, with 35% Promoters (NPS 9-10), 60% passives (7-8), and 5% detractors (NPS 5-6). 67% of experts reporting renewal intent indicated 'Yes', with high intent clustered among high spenders and Influencers. Stickiness is high—80% of experts are in 'MoreThan1Year' implementation, and no respondents have exited after short tenure. The primary drivers of positive sentiment are product maturity, deep hospitality integration, and demonstrable revenue uplift.Overall Customer Sentiment: Positive
Who reviewed Duetto Research, Inc.
- C-Suite 62% (15)
- Director 24% (6)
- Manager 14% (3)
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Sentiment
37 Net Promoter Score, from 24 scored reviews- Promoters 11
- Passives 11
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- May 8
- Jun 8
- Jul 9
- Aug 9
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 86% 7 answers
- 67% 3 answers
- 50% 2 answers
- 8.8/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
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