EarthSoft

earthsoft.com · Toledo, United States of America

EarthSoft develops environmental data management software used by government agencies, industrial companies, and environmental consultancies to collect, validate, analyze, and report environmental and geotechnical data, primarily through its EQuIS platform. The company generates revenue through software licensing, cloud hosting, and related support and training services.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
Revenue
$25.0M
Employees
150
Founded
1994
Headquarters
Toledo, United States of America

What 5 Arbolus experts think of EarthSoft

NPS scores are consistently in the moderate-to-positive range (7–8). All respondents indicate a 'Not Sure' position on renewal intent, signaling a high degree of uncertainty about ongoing commitment. Stickiness varies, with customers distributed between pilot, more than 1 year deployed, and not sure regarding implementation stage. All experts fall in the influencer category, and no strong negative sentiment is detected, but lack of renewal confidence is notable.Overall Customer Sentiment: Neutral

Who reviewed EarthSoft

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Manager 40% (2)
Revenue Leader C-Suite NPS 8 Undecided
Engineering Engineer C-Suite NPS 7 Undecided
Operations Leader C-Suite NPS 7 Undecided

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Feb 8
  • Dec 8
  • Feb 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • Manager 0% 2 answers
  • 7.6/10 Average score from undecided customers

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