Arbolus Intelligence

Easebuzz

easebuzz.in · Pune, India

Easebuzz is an Indian fintech company that provides a payment gateway and collection platform for businesses, enabling online payments, subscription billing, and automated reconciliation across multiple payment modes. It serves SMEs, enterprises, and platforms with APIs and no-code tools to accept, process, and manage digital payments and payouts. The company generates revenue through transaction fees, SaaS-style product charges, and value-added financial services.

  • Payment Processing
  • Payment Orchestration & Acceptance
  • Embedded Finance & Banking-as-a-Service
Listed in
Revenue
$9.0M
Employees
260
Founded
2014
Headquarters
Pune, India

What 9 Arbolus experts think of Easebuzz

NPS scores indicate most customers are promoters or passively satisfied, with 7–9 scores prevalent. Renewal intent is strong among Influencers in key accounts, supported by positive feedback on integration and operational impact. However, Users and accounts in OffBoarding stages reveal concerns about slow onboarding and support gaps, affecting sentiment. The main themes are reliability of UPI payments, ease of use, and the need for faster support and better documentation. Overall Customer Sentiment: Positive

Who reviewed Easebuzz

Total customers 9 9 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 67% (6)
  • Director 22% (2)
  • Manager 11% (1)
Generalist Leader C-Suite NPS 8 Will renew Submitted Jan 2026
Revenue Leader C-Suite NPS 9 Submitted May 2026
Founder C-Suite NPS 8 Will renew Submitted Jul 2026

Employer names and spend open in the full report, along with the other 6 customers.

Everything 9 customers told us about Easebuzz.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

11 Net Promoter Score, from 9 scored reviews
  • Promoters 1
  • Passives 8
  • Detractors 0

Cumulative NPS by month

+0 over 5 months
  • Jan 8
  • Feb 8
  • Mar 8
  • May 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.

Praised

  • Reliable and Flexible Integration
  • Operational Efficiency Gains
  • Comprehensive Payment Method Support
  • Enterprise-Grade Integration

Criticised

  • Support for Complex Enterprise Use Cases
  • Customer Support and Onboarding Issues
  • International Payments Limitation
  • Competitive Innovation from Major Players

What customers say

Reliable and Flexible Integration
“I found the integration process simple and flexible, making it easy to onboard and customize payments for my B2B platform.”
Operational Efficiency Gains
“Automated reconciliation and dashboard analytics have reduced manual accounting and improved financial control for us.”
Comprehensive Payment Method Support
“The platform covers UPI, cards, net banking, and wallets, reducing manual effort while improving the checkout experience.”

Renewal intent

Plan to renew 86%
  • Will renew 6
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 100% 2 answers
  • 7.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Report

Customer Report - Sep 2026 Sep 2026 9 + 0

Other companies in both categories with a customer report.

See all 3,014 Data & Analytics companies →

For people who use Easebuzz

Do you use Easebuzz at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 9 customers of Easebuzz have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.