Epicor Parts Network (formerly Activant)
Epicor Parts Network, part of Epicor Software Corporation, provides electronic parts catalogs, e-commerce, and data services that connect automotive parts manufacturers, distributors, and service providers to streamline parts lookup, ordering, and inventory management. The business generates revenue through software licensing, subscriptions, and data and transaction services sold to aftermarket automotive and heavy-duty parts businesses. It evolved from the former Activant automotive solutions business, now integrated into Epicor’s broader industry-specific ERP and commerce offerings.
- Procurement & Sourcing
- E-commerce Platforms & Storefronts
- Data Integration & ETL
- Revenue
- $900.0M
- Employees
- 4,100
- Founded
- 1972
- Headquarters
- Austin, United States of America
What 6 Arbolus experts think of Epicor Parts Network (formerly Activant)
The NPS distribution highlights a skew toward high satisfaction with the majority of scores at 9 or above, alongside some neutral ratings at 7. Renewal intent is largely positive or undetermined; one respondent confirms intent to renew, one is unsure, and the remainder are unreported. Stickiness is strong with most customers in the more-than-one-year implementation phase, though newer clients are represented as well. The overall customer sentiment is indicative of successful implementations and high user engagement, especially among users and influencers.Overall Customer Sentiment: Positive
Who reviewed Epicor Parts Network (formerly Activant)
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
66 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 2
- Detractors 0
Cumulative NPS by month
-1 over 3 months- Apr 10
- May 9
- Jun 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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