Arbolus Intelligence

EstimateOne

estimateone.com · Melbourne, Australia

EstimateOne is an online construction tendering and procurement platform that connects commercial builders with subcontractors and suppliers, helping them share project documentation, manage invitations to tender, and quote more efficiently. The company primarily serves the commercial construction industry in Australia and New Zealand through a subscription-based SaaS platform and related services. Its tools streamline pre-construction workflows, document distribution, and pricing for both head contractors and trade contractors.

  • Procurement & Sourcing
  • Project & Work Management
Listed in
Revenue
$20.0M
Employees
150
Founded
2008
Headquarters
Melbourne, Australia

What 14 Arbolus experts think of EstimateOne

NPS scores for EstimateOne are largely clustered in the 6-10 range, with multiple responses above 8, indicating broadly favorable sentiment. Renewal intent is strong among high and mid spenders, though some uncertainty is seen among newer and pilot-stage users. Adoption is highest among organizations with over 1 year of implementation, correlating with greater satisfaction. Recurring themes include the need for process automation and better reporting, with some users citing remaining manual challenges. Overall Customer Sentiment: Positive

Who reviewed EstimateOne

Total customers 14 12 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 46% (6)
  • Director 15% (2)
  • Manager 38% (5)
Revenue Leader C-Suite NPS 6 Undecided Submitted Jul 2025
Operations Manager Manager NPS 7 Not renewing Submitted Jun 2025
Executive Director NPS 8 Will renew Submitted Aug 2026

Employer names and spend open in the full report, along with the other 11 customers.

Everything 14 customers told us about EstimateOne.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

14 Net Promoter Score, from 14 scored reviews
  • Promoters 5
  • Passives 6
  • Detractors 3

Cumulative NPS by month

+1 over 6 months
  • Jul 7
  • Mar 7
  • Apr 7
  • May 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.

Praised

  • Broader Digital Integration
  • Driving Strategic Efficiency
  • Enhanced Reporting Functions
  • Enhanced Data Reporting

Criticised

  • Manual Process Residue
  • Initial Complexity
  • Change Management
  • Switching due to Data Needs

What customers say

Enhanced Data Reporting
“We decided on EstimateOne in part because it addressed our complex and inadequate data reporting structure.”
Addressing Manual Process Challenges
“I saw significant manual resource constraints with previous tools, and this platform provided a streamlined approach that resolved those bottlenecks.”
Operational Efficiency Improvements
“I found that EstimateOne helped us achieve betterment and efficiencies in overhead, risk management, capex costs, and overall delivery outcomes.”

Renewal intent

Plan to renew 70%
  • Will renew 7
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 50% 2 answers
  • Manager 67% 3 answers
  • Not specified 100% 1 answer
  • 8.1/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Report

Customer Report - Sep 2026 Sep 2026 14 + 0

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