Evapco

evapco.com · Taneytown, United States of America

Evapco designs and manufactures heat transfer and evaporative cooling equipment, including cooling towers, closed-circuit coolers, evaporative condensers, and industrial refrigeration systems for commercial, industrial, power, and HVAC customers worldwide. The company generates revenue by engineering, producing, and servicing these systems through a global network of manufacturing facilities and sales representatives. It also provides aftermarket parts and maintenance solutions for installed equipment.

  • IndustrialSupplyChain
Revenue
$650.0M
Employees
2,000
Founded
1976
Headquarters
Taneytown, United States of America

What 14 Arbolus experts think of Evapco

NPS scores cluster between 7 and 10, with a majority at 8+. Renewal intent is affirmatively high among high spenders, but some uncertainty appears at lower spend levels. The implementation stage data shows a majority of users in long-term use, with pilots and offboarding primarily reporting mid-NPS. Key themes: solid baseline satisfaction, strongest among high-value customers and longer-term deployments.Overall Customer Sentiment: Positive

Who reviewed Evapco

Total customers 14 14 current · 0 former
Reviews growth +14 in six months
Seniority of respondents
  • C-Suite 62% (9)
  • Director 23% (3)
  • Manager 15% (2)
Engineering Executive C-Suite NPS 8 Undecided
Revenue Leader Director NPS 9 Will renew
Operations Manager Manager NPS 8

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Sentiment

28 Net Promoter Score, from 14 scored reviews
  • Promoters 5
  • Passives 8
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 100% 1 answer
  • Not specified 100% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use Evapco

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