Fabric

fabric.space · Tel Aviv, Israel

Fabric is a technology company that develops and operates small-footprint, automated fulfillment centers that use robotics and software to enable retailers and brands to offer fast, local e-commerce delivery. Its platform combines warehouse automation, inventory management, and order orchestration, typically delivered as a service and integrated into customers’ existing commerce and logistics operations. Fabric generates revenue through long-term technology and operations contracts with retailers, grocers, and other e-commerce players.

IT Consulting & Implementation
Warehouse Management

Listed in

Revenue: $60.0M
Employees: 300
Founded: 2015
Headquarters: Tel Aviv, Israel

What 6 Arbolus experts think of Fabric

NPS scores cluster at the extremes, with 3 high scores (8-10) among users and one influencer, but a single 0 from a high-spending influencer. Renewal intent is universally positive among low-spend and mid-spend customers but negative for high spenders (notably, the $1M influencer will not renew). Stickiness is high, as all except one customer are in the More Than 1 Year category. The principal theme: sentiment is split by role and spend—users and low/mid spend influencers are satisfied, but strategic value concerns among top spenders drive negative renewal intent.Overall Customer Sentiment: Neutral

Who reviewed Fabric

Total customers 6 5 current · 1 former

Reviews growth +6 in six months

Seniority of respondents

C-Suite 100% (6)

Revenue Leader C-Suite NPS 10 Submitted May 2026

Data Leader C-Suite NPS 7 Will renew Submitted May 2026

Revenue Leader C-Suite NPS 8 Will renew Submitted May 2026

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Sentiment

33 Net Promoter Score, from 6 scored reviews

Promoters 3
Passives 2
Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%

Will renew 2
Undecided 0
Not renewing 1

Plan to renew, by seniority

C-Suite 67% 3 answers

7.5/10 Average score from customers who will renew
0/10 Average score from customers not renewing

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