FAREVA
Fareva is a global contract manufacturing and development organization that produces pharmaceuticals, cosmetics, personal care, and household products for brand owners and retailers. The company provides formulation, industrialization, filling, and packaging services across a network of manufacturing sites, operating as a B2B partner rather than selling its own consumer brands. Its customers include pharmaceutical companies, consumer goods manufacturers, and private-label retailers that outsource production to Fareva.
- Revenue
- $1.8B
- Employees
- 13,000
- Founded
- 1990
- Headquarters
- Tain-l'Hermitage, France
What 7 Arbolus experts think of FAREVA
NPS scores range from 5 to 10 with a median of 8, reflecting high customer advocacy from the core pool. Long-term implementation (>1 year) is noted in 71% of responses, correlating with strong stickiness. No negative NPS scores and only one respondent indicating uncertainty about future renewal suggest a resilient customer base. Key themes include perceived reliability and sustained value.Overall Customer Sentiment: Positive
Who reviewed FAREVA
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Cumulative NPS by month
+3 over 5 months- Dec 5
- Jan 8
- May 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
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