Estes Express Lines
Estes Express Lines is a privately held freight transportation and logistics company that provides less-than-truckload (LTL), time-critical, volume and truckload, and cross-border shipping services across North America. The company serves manufacturers, distributors, retailers, and third-party logistics providers with a nationwide terminal network, regional and long-haul service, and customized logistics solutions. It generates revenue by charging shippers for freight transportation, accessorial services, and value-added logistics offerings.
- Transportation & Fleet Management
- Revenue
- $5.2B
- Employees
- 22,000
- Founded
- 1931
- Headquarters
- Richmond Heights, United States of America
What 5 Arbolus experts think of Estes Express Lines
NPS distribution ranges from 6 to 10, with a significant portion of users assigning top scores (two 10s, one 7) and influencers at 9. The majority of responses come from those with over one year of implementation, indicating stable or increasing satisfaction levels. However, renewal intent is only available for one expert who is Not Sure, suggesting some uncertainty in long-term intent among influencers. The overall implementation stage is skewed toward longer-term usage, highlighting a degree of stickiness.Overall Customer Sentiment: Positive
Who reviewed Estes Express Lines
- C-Suite 40% (2)
- Director 40% (2)
- Manager 20% (1)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 9/10 Average score from undecided customers
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