ESEYE
Eseye is an IoT connectivity solutions provider that offers global cellular connectivity, eSIM technology, and device management services to enterprises deploying connected devices. The company helps customers design, connect, and manage IoT devices across multiple mobile networks through a single platform and commercial relationship. Eseye generates revenue through subscription-based connectivity services, managed services, and related hardware and consulting offerings.
- IoT & Edge Platforms
- Managed IT & Cloud Services
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 2007
- Headquarters
- Guildford, United Kingdom
What 9 Arbolus experts think of ESEYE
NPS scores are concentrated in the 6-8 range, indicating neutral to moderately positive sentiment with no extreme promoter or detractor signals. The majority of high-spend and high-usage customers report clear renewal intent and confidence in long-term partnership, specifically where ESEYE supports critical business operations. Cautious or uncertain renewal is observed among lower spend/pilot users. Stickiness is highest in post-implementation stages—most experts reference over a year of successful use—whereas pilots are linked to more neutral views. Feedback centers on reliable global coverage, but also cost and usability considerations for new deployment.Overall Customer Sentiment: Neutral to Moderately Positive
Who reviewed ESEYE
- C-Suite 78% (7)
- Director 22% (2)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about ESEYE.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-33 Net Promoter Score, from 9 scored reviews- Promoters 0
- Passives 6
- Detractors 3
Cumulative NPS by month
+1 over 3 months- May 6
- Feb 7
- Apr 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.
Praised
- Enterprise-grade Management Platform
- Operational Simplicity and Visibility
- Reliable Global Connectivity
- Proactive Connectivity Management
Criticised
- High Cost for Smaller Deployments
- Limited Advanced Analytics and Automation
- Configuration Complexity for Field Users
- Erosion of Reliability or Support
What customers say
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 40% 5 answers
- 50% 2 answers
- 7.7/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
Report
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