FDA
The U.S. Food and Drug Administration (FDA) is a federal agency of the Department of Health and Human Services responsible for protecting public health by regulating and supervising the safety, efficacy, and security of human and veterinary drugs, biological products, medical devices, food supply, cosmetics, and certain radiation-emitting products. It also oversees tobacco products and advances public health by helping to speed innovations that make medicines and foods more effective, safer, and more affordable. The agency operates through multiple centers and offices funded by federal appropriations and user fees from regulated industries.
- Revenue
- $6.4B
- Employees
- 18,000
- Founded
- 1906
- Headquarters
- Silver Springs, United States of America
What 12 Arbolus experts think of FDA
The NPS distribution is strongly positive: 67% of respondents gave a top score of 10, and all scores lie between 6 and 10. Confirmed renewal intent is high among those with greatest spend, while the only 'Not Sure' response comes from an Influencer in QA. Implementation stage is uniformly 'MoreThan1Year', reflecting deep-rooted platform usage. Key themes include sustained satisfaction, robust adoption, and positive perception across both User and Influencer roles.Overall Customer Sentiment: Positive
Who reviewed FDA
- C-Suite 58% (7)
- Director 33% (4)
- Manager 8% (1)
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Sentiment
58 Net Promoter Score, from 12 scored reviews- Promoters 8
- Passives 3
- Detractors 1
Cumulative NPS by month
+2 over 6 months- Feb 7
- Apr 8
- May 8
- Jul 9
- Sep 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 58 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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