fermat
Fermat is a commerce technology company that provides infrastructure for brands and creators to sell products directly within social and content platforms, enabling on-site checkout and shoppable experiences without redirecting to traditional e-commerce sites. Its platform integrates with merchants’ existing e-commerce backends and marketing tools to power distributed storefronts, improve conversion, and attribute performance across channels. Fermat generates revenue through software subscriptions and usage-based fees from brands and retailers using its commerce infrastructure.
- E-commerce Platforms & Storefronts
- Marketing Automation
- Data Integration & ETL
- Revenue
- $6.0M
- Employees
- 45
- Founded
- 2020
- Headquarters
- San Francisco, United States of America
What 10 Arbolus experts think of fermat
NPS scores are notably high, with 66% of responses in the 8–10 promoter range, indicating broad satisfaction, particularly among early-stage users. Renewal intent is not widely established due to pilot-phase status, and only one respondent expressed uncertainty about renewal despite high spend. The majority (75%) are in pilot or less-than-one-year implementation stages. The key theme is strong early satisfaction, but longer-term retention remains untested for most clients.Overall Customer Sentiment: Positive
Who reviewed fermat
- C-Suite 60% (6)
- Manager 40% (4)
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Sentiment
10 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 3
- Detractors 3
Cumulative NPS by month
+2 over 5 months- Nov 6
- Apr 6
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 10 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 6.5/10 Average score from undecided customers
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