Filigran

filigran.io · Paris, France

Filigran is a cybersecurity software company that develops open-source intelligence and threat management platforms, including OpenCTI and OpenEx, to help organizations collect, analyze, and share threat information. It serves enterprises, governments, and security communities by providing tools for structured threat intelligence, collaborative analysis, and cyber crisis exercises. The company generates revenue through commercial support, enterprise features, and related professional services around its open-source products.

  • Security Operations (SIEM/SOAR)
  • Cybersecurity Services
Revenue
$7.0M
Employees
70
Founded
2022
Headquarters
Paris, France

What 22 Arbolus experts think of Filigran

NPS scores are predominantly high, with the majority of responses falling between 7 and 10, indicating strong satisfaction especially among key decision makers and technical users. Renewal intent is positive among high and mid spenders, with not sure responses mainly among early stage or pilot users. Stickiness is high for deployments over one year and feature-rich use cases. Experts consistently praise the platform’s automation, customizability, and support, though some note areas for improvement in integrability and user interface for less technical roles.Overall Customer Sentiment: Positive

Who reviewed Filigran

Total customers 22 21 current · 1 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 75% (17)
  • Director 25% (6)
Executive C-Suite NPS 8 Will renew
Revenue Leader C-Suite NPS 6
Engineering Manager Director NPS 8 Will renew

Employer names and spend open in the full report, along with the other 19 customers.

Everything 22 customers told us about Filigran.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

13 Net Promoter Score, from 22 scored reviews
  • Promoters 7
  • Passives 11
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Jan 8
  • Apr 8
  • May 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.

Praised

  • Modular and Open Source Flexibility
  • Comprehensive Feature Set for Value
  • Robust Automation and Customization
  • ISMS Integration Development

Criticised

  • Evolving Integration Requirements
  • Emergence of More Intuitive Competitors
  • Performance and Scalability as Data Grows
  • Interface and Integration Gaps

What customers say

Modular and Open Source Flexibility
“It's a modular, inspectable, and adaptable platform, supporting modern protocols and enabling substantial customization, which is essential for organizations with specific CTI workflow needs.”
Comprehensive Feature Set for Value
“I am getting really good quality functionality for the licensing cost, with the open CTI package saving a lot of time for cyber threat intelligence work and being easy to use.”
Robust Automation and Customization
“Filigran offers great automation, reporting features, and customizability, making it a stand-out option particularly for smaller CTI teams that need to correlate a range of threat feeds efficiently.”

Renewal intent

Plan to renew 50%
  • Will renew 8
  • Undecided 8
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 40% 10 answers
  • Director 67% 3 answers
  • Not specified 67% 3 answers
  • 8.4/10 Average score from customers who will renew
  • 7.6/10 Average score from undecided customers

Top alternatives

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