Flightkeys
Flightkeys is an aviation software company that provides flight planning and operational control solutions for airlines, business aviation operators, and other flight departments. Its platform optimizes routes, fuel consumption, and operational efficiency while supporting regulatory compliance and real-time decision-making. The company generates revenue through software licensing and subscription-based services, often delivered as SaaS to commercial and corporate aviation customers.
- Aviation & Aerospace Software
- Revenue
- $9.0M
- Employees
- 70
- Founded
- 2015
- Headquarters
- Vienna, Austria
What 16 Arbolus experts think of Flightkeys
The NPS distribution is skewed positive, with a mode of 8-9 out of 10, one instance of 6 and no scores below that. Renewal intent is mixed: ~54% of respondents signal clear intent to renew, while the remainder are uncertain, particularly in high-spend or pilot implementation segments. Stickiness analysis shows most customers are either in pilot/less than one year or more than a year stages, with no indications of churn, but an even split between established and new deployments. The main themes are stable satisfaction, strong operational influence, and cautious optimism about long-term renewal and integration.Overall Customer Sentiment: Positive
Who reviewed Flightkeys
- C-Suite 81% (13)
- Director 12% (2)
- Manager 6% (1)
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Sentiment
6 Net Promoter Score, from 16 scored reviews- Promoters 3
- Passives 11
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Jul 8
- Dec 8
- Jan 8
- Mar 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 6 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 12 answers
- 100% 2 answers
- 100% 1 answer
- 7.9/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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