Arbolus Intelligence

FloQast

floqast.com · Los Angeles, United States of America

FloQast provides cloud-based accounting workflow automation software that helps corporate accounting teams manage the financial close, reconciliations, and related controls more efficiently. Its platform integrates with ERP and general ledger systems to centralize checklists, documentation, and review processes for mid-market and enterprise finance departments. The company generates revenue through subscription fees for its SaaS products and related services.

  • Accounting & Bookkeeping Software
  • Workflow Automation
  • Business Intelligence & Dashboards
Listed in
Revenue
$120.0M
Employees
700
Founded
2013
Headquarters
Los Angeles, United States of America

What 43 Arbolus experts think of FloQast

NPS distribution is strongly positive, with multiple scores at 8–10 and only isolated lower scores. Renewal intent is mixed: many express intent to renew, but several are unsure or intend not to renew, citing cost and fit. Stickiness is high for those in post-implementation (more than 1 year) but declines during or after offboarding. Expert feedback highlights efficiency, workflow gains, visibility, and audit support as core themes, with drawbacks around onboarding effort and the need for deeper integration or automation in highly complex environments.Overall Customer Sentiment: Positive

Who reviewed FloQast

Total customers 43 38 current · 5 former
Reviews growth +22 in six months
Seniority of respondents
  • C-Suite 74% (32)
  • Director 15% (6)
  • Manager 10% (4)
Not specified C-Suite NPS 7 Submitted Apr 2026
Finance Leader C-Suite NPS 9 Will renew Submitted May 2026
Finance Leader Director NPS 8 Will renew Submitted Aug 2026

Employer names and spend open in the full report, along with the other 40 customers.

Everything 43 customers told us about FloQast.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

32 Net Promoter Score, from 43 scored reviews
  • Promoters 20
  • Passives 17
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 28 across 9 companies.

Praised

  • Responsive Customer Support
  • Improved Close Efficiency
  • Standardization and Repeatability
  • AI-Driven Automation

Criticised

  • Onboarding and Usability for New Users
  • Workflow and Reporting Limitations
  • Cost and Implementation Effort
  • Switching Risk for Better Automation

What customers say

Responsive Customer Support
“Support has generally been responsive when we've needed it, adding to the reliability of the platform.”
Improved Close Efficiency
“I appreciate how FloQast has brought structure, visibility, and control to a complex multi-entity month-end close, reducing our manual process dependence.”
Standardization and Repeatability
“Having FloQast means our close process is now consistent and repeatable for the team, instead of relying on someone's manual workaround.”

Renewal intent

Plan to renew 52%
  • Will renew 15
  • Undecided 10
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 50% 20 answers
  • Director 75% 4 answers
  • Manager 33% 3 answers
  • Not specified 50% 2 answers
  • 9.2/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

Top alternatives

Most weighed by FloQast customers

Report

Customer Report - Oct 2026 Oct 2026 43 + 1

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