Frappe Technologies Pvt. Ltd.

frappe.io · Mumbai, India

Frappe Technologies is an open-source software company that develops and commercializes Frappe Framework and ERPNext, a web-based ERP platform for small and mid-sized businesses across industries. It generates revenue through cloud hosting, support subscriptions, implementation services, and enterprise features around its open-source products.

Mid-Market & SMB ERP
No-Code & Low-Code Platforms
IT Consulting & Implementation

Listed in

Revenue: $9.0M
Employees: 250
Founded: 2010
Headquarters: Mumbai, India

What 6 Arbolus experts think of Frappe Technologies Pvt. Ltd.

NPS scores are high, with two scores of 10, one 9, and robust average above typical industry standards. Renewal intent is positive in high spend brackets, uncertain in low spend cases. Stickiness is strong, with the majority of experts reporting implementation stages of over a year. Main themes include positive user satisfaction, long-term adoption, and higher loyalty within enterprise clients.Overall Customer Sentiment: Positive

Who reviewed Frappe Technologies Pvt. Ltd.

Total customers 6 5 current · 1 former

Reviews growth +6 in six months

Seniority of respondents

C-Suite 67% (4)
Manager 33% (2)

Revenue Partner Manager NPS 8 Undecided Submitted May 2026

Not specified C-Suite NPS 10 Will renew Submitted May 2026

Executive C-Suite NPS 9 Will renew Submitted Sep 2026

Employer names and spend open once the report publishes.

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Sentiment

50 Net Promoter Score, from 6 scored reviews

Promoters 3
Passives 3
Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%

Will renew 2
Undecided 2
Not renewing 0

Plan to renew, by seniority

C-Suite 67% 3 answers
Manager 0% 1 answer

9.5/10 Average score from customers who will renew
7.5/10 Average score from undecided customers

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