Generix Group
Generix Group is a software company that provides supply chain execution, warehouse management, transportation management, and omnichannel retail solutions for manufacturers, distributors, logistics providers, and retailers. It offers a suite of cloud and on-premise applications that help customers manage inventory, orders, logistics flows, and collaborative processes across their supply chains. The company generates revenue through software licenses, SaaS subscriptions, and related implementation and support services.
- Warehouse Management
- Transportation & Fleet Management
- E-commerce Platforms & Storefronts
- Revenue
- $90.0M
- Employees
- 900
- Founded
- 1990
- Headquarters
- Paris, France
What 10 Arbolus experts think of Generix Group
NPS scores are clustered between 7 and 9 among Influencers at major accounts, suggesting a broadly positive but not exceptional sentiment. Renewal intent is positive or open among larger spenders, with mid-tier and pilot users expressing more uncertainty or declining intent. Most customers are fully implemented or in pilot/early stages, with implementation durations from less than one year to multi-year. Thematic feedback emphasizes strong reliability, integration strength, and solid EDI functionality, but highlights areas for improvement including user experience (UI), native analytics depth, and support responsiveness on complex issues.Overall Customer Sentiment: Positive
Who reviewed Generix Group
- C-Suite 60% (6)
- Director 20% (2)
- Manager 20% (2)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Generix Group.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 10 scored reviews- Promoters 1
- Passives 8
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Apr 6
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 2 across 2 companies.
Praised
- Integration and Fit for Complex Operations
- Reliable Multi-Country Operations
- Strong WMS and EDI/B2B Connectivity
- Advanced Native Analytics
Criticised
- Dated User Interface
- Support Responsiveness
- Limited Native Analytics
- Cloud-Native Competitors
What customers say
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 50% 4 answers
- 0% 2 answers
- 0% 1 answer
- 7.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Generix Group customers
Report
More in ERP Software and Supply Chain & Logistics
Other companies in both categories with a customer report.
For people who use Generix Group
Do you use Generix Group at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 10 customers of Generix Group have already contributed
Takes a few minutes. Your identity stays anonymous.