Arbolus Intelligence

Greenlight Guru

greenlight.guru · Indianapolis, United States of America

Greenlight Guru provides cloud-based quality management software specifically designed for medical device companies, helping them manage design controls, risk, document control, training, and post-market quality processes to meet FDA, ISO, and EU MDR regulatory requirements. The company serves startups through large manufacturers and generates revenue through subscriptions to its SaaS platform and related services.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Listed in
Revenue
$55.0M
Employees
350
Founded
2013
Headquarters
Indianapolis, United States of America

What 19 Arbolus experts think of Greenlight Guru

The NPS distribution is positively skewed, with a cluster of NPS 8–9 (46%) and the remainder in the 6–7 range. Renewal intent is strongest among mid-spend and pilot stage users, particularly those with >1 year of experience. Stickiness is high among long-term users, with uncertainty linked mainly to high-cost or recent adopters. Qualitative themes highlight increased internal control, reduced cost, and usability as the strongest drivers of satisfaction, while limitations for very large or complex global programs are a common caution. Overall Customer Sentiment: Positive

Who reviewed Greenlight Guru

Total customers 19 17 current · 2 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 68% (13)
  • Director 21% (4)
  • Manager 11% (2)
Other Leader C-Suite NPS 7 Submitted Jul 2026
Operations Leader C-Suite NPS 8 Submitted Jul 2026
Founder C-Suite NPS 9 Submitted Apr 2026

Employer names and spend open in the full report, along with the other 16 customers.

Everything 19 customers told us about Greenlight Guru.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

15 Net Promoter Score, from 19 scored reviews
  • Promoters 6
  • Passives 10
  • Detractors 3

Cumulative NPS by month

+1 over 6 months
  • Feb 7
  • Apr 8
  • May 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 20 across 5 companies.

Praised

  • Growth in Mid-Market Segments
  • Enhanced Flexibility for Complex Studies
  • Adoption of AI-Assisted Features
  • Usability and Internal Control

Criticised

  • Competitive Pressure from Lower-Cost Solutions
  • Enterprise Platforms Meeting Complex Needs
  • AI-Driven Displacement Risk
  • Vendor Outsourcing Limitations

What customers say

Usability and Internal Control
“I appreciate how the platform lets us manage study setup and administration internally, minimizing the need for vendor support or specialized training.”
Flexibility for Growing Studies
“The system is flexible enough to handle our evolving study requirements without adding complexity or increasing reliance on vendor-driven configuration.”
Cost Savings Versus Legacy Systems
“Switching gave us a much better cost structure, helping us avoid higher ongoing costs and extensive vendor dependency like we experienced with Veeva.”

Renewal intent

Plan to renew 36%
  • Will renew 4
  • Undecided 7
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 43% 7 answers
  • Director 33% 3 answers
  • Manager 0% 1 answer
  • 7.5/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers

Top alternatives

Most weighed by Greenlight Guru customers

Report

Customer Report - Sep 2026 Sep 2026 19 + 0

Other companies in both categories with a customer report.

See all 3,014 Data & Analytics companies →

For people who use Greenlight Guru

Do you use Greenlight Guru at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 19 customers of Greenlight Guru have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.