Arbolus Intelligence

GBST

gbst.com · Sydney, Australia

GBST is a financial technology company that provides software platforms and services for securities processing, wealth management, and capital markets participants such as banks, brokers, and wealth managers. Its solutions support front-, middle-, and back-office functions including trading, settlement, portfolio administration, and investor reporting, generating revenue through software licensing, maintenance, and related professional services. The company serves clients primarily in Australia, the UK, and other international markets.

  • Wealth & Investment Software
  • IT Consulting & Implementation
Listed in
Revenue
$90.0M
Employees
450
Founded
1983
Headquarters
Sydney, Australia

What 5 Arbolus experts think of GBST

NPS scores are very positive, with a spread from 7 (neutral) to 10 (promoter), and the top-scoring customer showing high satisfaction and intent to renew. Most intend to renew, especially those with higher adoption and spend. The main expert themes are robust wealth management capabilities, strong support for complex operations, and good automation. Concerns focus on complexity for smaller organizations and implementation effort. Positive

Who reviewed GBST

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Engineering Leader Director NPS 9 Will renew Submitted Sep 2026
Marketing Analyst Manager NPS 8 Submitted Jan 2026
Operations Leader C-Suite NPS 7 Undecided Submitted Sep 2026

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about GBST.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Praised

  • Enhanced Automation and Integration
  • AI-driven Reporting and Analytics
  • Support for Regulatory Change
  • Automation and Efficiency Gains

Criticised

  • Competitive Displacement Risk
  • Workflow and Reporting Limitations
  • Cost and Delivery Pace
  • Cost Justification for Small Organizations

What customers say

Automation and Efficiency Gains
“Using GBST reduced manual work, improved reporting consistency, and let us access investment information more quickly for better decisions.”
Comprehensive Wealth-Management Capabilities
“The main value is having a structured platform that supports complex portfolio, client data, and investment administration without relying on manual processes.”
Strong Fit for Complex Organizations
“GBST is robust and best suited to established wealth managers and organizations needing complex administration and reporting; it’s less necessary for small or straightforward needs.”

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Report

Customer Report - Sep 2026 Sep 2026 5 + 0

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