Fluor

fluor.com · Irvington, United States of America

Fluor Corporation is a global engineering, procurement, construction, and maintenance company that designs, builds, and maintains complex capital projects for clients in energy, chemicals, infrastructure, mining, industrial, and government sectors. It generates revenue through large-scale EPC contracts, project management, and ongoing operations and maintenance services worldwide.

  • IT Consulting & Implementation
Revenue
$15.0B
Employees
30,000
Founded
1912
Headquarters
Irvington, United States of America

What 25 Arbolus experts think of Fluor

NPS scores are predominantly high with most respondents rating Fluor at 8-10, indicating strong overall satisfaction. Renewal intent is high among those reporting, with only a single dissent. The majority of customers are in long-term implementation phases, reflecting sustained adoption and perceived value. Key expert feedback themes include reliable project execution, safety and quality focus, and digital innovation as strengths, with areas for improvement being pricing structure and initial setup bottlenecks. Overall Customer Sentiment: Positive

Who reviewed Fluor

Total customers 25 23 current · 2 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 68% (17)
  • Director 5% (1)
  • Manager 26% (7)
Engineering Engineer Not specified NPS 8
Operations Analyst C-Suite NPS 8 Will renew
Operations Manager Not specified NPS 5 Will renew

Employer names and spend open in the full report, along with the other 22 customers.

Everything 25 customers told us about Fluor.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

28 Net Promoter Score, from 25 scored reviews
  • Promoters 11
  • Passives 10
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 46 across 2 companies.

Praised

  • Expand AI Capabilities
  • AI-Augmented Project Controls
  • Further Digitalize Onboarding
  • Workforce Visibility and Control

Criticised

  • Integration Gaps Risk Switching
  • Competition From AI-Enabled Platforms
  • Price Escalation for Large Projects
  • Pricing Concerns for Scale

What customers say

Workforce Visibility and Control
“The platform solves problems with workforce visibility by letting me instantly see exactly who is on site, improving safety and reducing labor fraud.”
Digital Onboarding Efficiency
“Digital onboarding has been streamlined so that all necessary worker data can be shared and tracked before site arrival, saving significant administrative time.”
Project Execution Expertise
“I rely on Fluor for executing large EPC projects, thanks to their technical expertise and smooth coordination in all project phases.”

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 8.2/10 Average score from customers who will renew
  • 8/10 Average score from customers not renewing

Top alternatives

Most weighed by Fluor customers

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