Freightview
Freightview provides a cloud-based transportation management system (TMS) that helps shippers compare carrier rates, book shipments, and manage less-than-truckload (LTL), parcel, and truckload freight. The platform integrates with carriers and existing business systems to centralize quoting, booking, and tracking, primarily serving small and mid-sized businesses. Revenue is generated through subscription fees for use of the software.
- Transportation & Fleet Management
- Procurement & Sourcing
- Revenue
- $9.0M
- Employees
- 45
- Founded
- 2013
- Headquarters
- Lenexa, United States of America
What 5 Arbolus experts think of Freightview
NPS scores are distributed with 33% giving scores of 8-9 (promoters), while 50% score a 3-4 (detractors), and one neutral (NPS 8). Renewal intent skews negative, with 33% not planning to renew, 33% planning to renew, and the remainder undecided. Implementation data indicates most customers are in the more than 1 year or onboarding stages, with only one in offboarding. These mixed NPS and renewal patterns suggest variable satisfaction, especially among high spenders, with the dominant negative themes tied to effectiveness and value delivered over time.Overall Customer Sentiment: Neutral
Who reviewed Freightview
- C-Suite 40% (2)
- Director 40% (2)
- Manager 20% (1)
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Sentiment
-40 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 1
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 0% 2 answers
- 50% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
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