Freshpet

freshpet.com · Secaucus, United States of America

Freshpet manufactures and distributes refrigerated fresh pet food made from real meat and vegetables, selling primarily through grocery, mass, and pet specialty retailers across North America and select international markets. The company operates its own kitchens and cold-chain logistics to supply branded dog and cat food products that are merchandised in dedicated in-store refrigerators. Revenue is generated through wholesale sales of its branded products to retail partners and direct-to-consumer channels.

Revenue
$780.0M
Employees
1,200
Founded
2006
Headquarters
Secaucus, United States of America

What 5 Arbolus experts think of Freshpet

5 customers have reviewed Freshpet so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Freshpet

Total customers 5 5 current · 0 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Marketing Manager Director NPS 9
Operations Manager Manager NPS 5
Not specified Director NPS 8 Undecided

Employer names and spend open once the report publishes.

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 2
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 0% 1 answer
  • 7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

For people who use Freshpet

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