Gearset Limited
Gearset Limited provides a DevOps and release management platform for Salesforce teams, offering tools for version control, continuous integration, automated deployments, and backup to help organizations manage and release Salesforce changes more reliably. Its SaaS platform is used by enterprises, consultancies, and ISVs that build on Salesforce, and it generates revenue through subscription licensing and related services.
- CI/CD & DevOps
- Cloud Infrastructure & Hosting
- Revenue
- $52.0M
- Employees
- 260
- Founded
- 2015
- Headquarters
- Cambridge, United Kingdom
What 6 Arbolus experts think of Gearset Limited
The five reported scores yield 80% promoters, 20% passives, and 0% detractors, producing NPS of 80. Renewal intent is 60% Yes and 40% NotSure. Implementation stages comprise 40% MoreThan1Year and 20% each Pilot, LessThan1Year, and OffBoarding. The offboarding respondent gives a score of 9 and expresses product appreciation while identifying cost as a switching factor. This illustrates a disconnect between satisfaction and retention. Most detailed qualitative material concerns another vendor, limiting explanation of the positive scores.Overall Customer Sentiment: Positive.
Who reviewed Gearset Limited
- C-Suite 60% (4)
- Director 40% (2)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about Gearset Limited.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
80 Net Promoter Score, from 5 scored reviews- Promoters 4
- Passives 1
- Detractors 0
Cumulative NPS by month
-1 over 3 months- Dec 10
- Jan 9
- Jul 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 80 across 1 companies.
Praised
- Product Appreciation Despite Retention Uncertainty
Criticised
- Cost as a Potential Switching Trigger
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 50% 2 answers
- 100% 1 answer
- 9.5/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
Report
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