Gerresheimer (USA) L.P.

gerresheimer.com · Vineland, United States of America

Gerresheimer (USA) L.P. is the U.S. subsidiary of Gerresheimer AG, a global manufacturer of specialty glass and plastic packaging and drug-delivery systems for the pharmaceutical, biotech, and healthcare industries. The company designs and produces items such as vials, syringes, inhalers, and other primary packaging and medical devices, selling primarily to drug manufacturers, healthcare providers, and related life sciences customers. Revenue is generated through long-term supply agreements and custom manufacturing services for regulated healthcare and pharma products.

Revenue
$2.0B
Employees
12,000
Founded
1864
Headquarters
Vineland, United States of America

What 19 Arbolus experts think of Gerresheimer (USA) L.P.

The NPS distribution is skewed positively, with 54% of scores 9 or higher, and zero negative NPS responses. Renewal intent is strongly positive among those reporting spend, especially high-value customers. Most users report implementation durations exceeding one year, indicating platform stickiness and continued use. The key pattern is that higher spend and longer adoption correlate directly with higher NPS and clear intent to renew. Positive

Who reviewed Gerresheimer (USA) L.P.

Total customers 19 18 current · 1 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 58% (11)
  • Director 32% (6)
  • Manager 11% (2)
Operations Ops C-Suite NPS 10
Other Leader C-Suite NPS 10
Operations Partner C-Suite NPS 9 Will renew

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Sentiment

47 Net Promoter Score, from 19 scored reviews
  • Promoters 10
  • Passives 8
  • Detractors 1

Cumulative NPS by month

-1 over 6 months
  • Feb 9
  • Mar 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 47 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 100% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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