Grafton Health Holdings, Ltd. dba Orion Health Group, Ltd.
Orion Health is a global health IT company that develops software platforms for health information exchange, population health management, and clinical workflow, enabling healthcare providers, payers, and governments to share patient data and coordinate care. Its solutions are used by hospitals, health systems, and public health agencies to aggregate and analyze clinical data across disparate systems. The company generates revenue through software licensing, SaaS subscriptions, and related implementation and support services.
- Electronic Health Records
- Patient Engagement & Telehealth
- Data Integration & ETL
- Revenue
- $120.0M
- Employees
- 650
- Founded
- 1993
- Headquarters
- Auckland, New Zealand
What 12 Arbolus experts think of Grafton Health Holdings, Ltd. dba Orion Health Group, Ltd.
NPS distribution skews positive, with 60% of responses at NPS 8 or above, and a minority (20%) rating at 3, indicating generally strong customer sentiment. Renewal intent aligns with NPS, as high scorers (NPS 9 or 10) predominantly intend to renew, while lower NPS scores (3) correlate with non-renewal or uncertainty. Stickiness is suggested by 50% of responses reporting implementations of more than one year, signaling stable adoption, but some pilot-phase users express more caution or neutrality. Themes emerging from the quantitative data are: sustained engagement among high spenders, stable sentiment among long-term users, and some risk among low spenders.Overall Customer Sentiment: Positive
Who reviewed Grafton Health Holdings, Ltd. dba Orion Health Group, Ltd.
- C-Suite 45% (5)
- Director 45% (5)
- Manager 9% (1)
Employer names and spend open once the report publishes.
Tell us when the Grafton Health Holdings, Ltd. dba Orion Health Group, Ltd. report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
25 Net Promoter Score, from 12 scored reviews- Promoters 6
- Passives 3
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Sep 7
- Dec 7
- Jan 7
- Jun 7
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 60% 5 answers
- 60% 5 answers
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
More in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
For people who use Grafton Health Holdings, Ltd. dba Orion Health Group, Ltd.
Do you use Grafton Health Holdings, Ltd. dba Orion Health Group, Ltd. at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 12 customers of Grafton Health Holdings, Ltd. dba Orion Health Group, Ltd. have already contributed
Takes a few minutes. Your identity stays anonymous.