GRAPHPAD

graphpad.com · San Diego, United States of America

GraphPad Software, now part of Dotmatics, develops scientific graphing and statistical analysis software used primarily by biologists and other life science researchers, with its flagship product Prism combining curve fitting, biostatistics, and data visualization. The company sells perpetual and subscription licenses to academic institutions, biopharma and biotech companies, and government and clinical research labs worldwide.

  • Business Intelligence & Dashboards
  • Product Analytics & Feedback
Revenue
$25.0M
Employees
120
Founded
1989
Headquarters
San Diego, United States of America

What 14 Arbolus experts think of GRAPHPAD

The NPS profile is highly positive, with promoters (NPS 9–10) making up the majority (over 80%), and only one expert reporting an NPS below 8. Renewal intent, where reported, is strong with all declarations indicating a willingness to renew. Stickiness is evidenced by nearly all responses indicating usage for more than one year, signaling mature adoption. These patterns are consistent across user and influencer personas and across the primary industry focus of scientific research.Positive

Who reviewed GRAPHPAD

Total customers 14 14 current · 0 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 62% (9)
  • Director 23% (3)
  • Manager 15% (2)
Engineering Leader Director NPS 9 Will renew
Other Analyst Director NPS 8
Engineering Leader Not specified NPS 10

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Sentiment

57 Net Promoter Score, from 14 scored reviews
  • Promoters 9
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+3 over 6 months
  • Mar 6
  • May 9
  • Jun 9
  • Jul 9
  • Sep 9
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 2 answers
  • 9/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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