GridPoint
GridPoint provides an energy management and optimization platform that helps multi-site commercial and industrial businesses monitor, control, and reduce electricity usage and costs across their facilities. Its hardware and cloud software collect real-time data from building systems, apply analytics to identify inefficiencies, and automate load control and demand response participation. The company generates revenue through hardware deployments, software subscriptions, and energy services contracts with enterprises and utilities.
- Energy & Utilities Operations Software
- IoT & Edge Platforms
- Asset Performance Management
- Revenue
- $45.0M
- Employees
- 220
- Founded
- 2003
- Headquarters
- Arlington, United States of America
What 6 Arbolus experts think of GridPoint
NPS scores vary from 4 (detractor) to 10 (promoter), with the median score at 7 and overall range indicating a mixed to positive reception. 40% of respondents express clear intent to renew, 40% are unsure, and 20% did not provide renewal intent. 40% are in implementation for more than one year, 20% are pilots, and 20% are within their first year. Key themes include moderate satisfaction, some uncertainty about renewal among mid-tier spenders, and strong engagement from high-spend, long-term customers.Overall Customer Sentiment: Neutral
Who reviewed GridPoint
- C-Suite 33% (2)
- Director 33% (2)
- Manager 33% (2)
Employer names and spend open once the report publishes.
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Cumulative NPS by month
+2 over 5 months- Nov 6
- Dec 6
- Feb 7
- May 7
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 5.5/10 Average score from undecided customers
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