Guardant Health

guardanthealth.com · Palo Alto, United States of America

Guardant Health is a precision oncology company that develops and commercializes blood-based (liquid biopsy) tests and data analytics to detect, monitor, and guide treatment of cancer. It serves oncologists, biopharma companies, and health systems through diagnostic tests, companion diagnostics, and real-world data services. The company generates revenue from test volumes, biopharma partnerships, and related services and products in cancer screening and tumor profiling.

Revenue
$563.0M
Employees
2,100
Founded
2012
Headquarters
Palo Alto, United States of America

What 6 Arbolus experts think of Guardant Health

NPS scores are uniformly high, with five out of six responses scoring 8 or above. Renewal intent is positive overall, with only one respondent unsure and none negative. All customers report long-term use (over 1 year), indicating high stickiness. Key themes include strong user satisfaction, influential roles among promoters, and long-term renewals among top spenders.Overall Customer Sentiment: Positive

Who reviewed Guardant Health

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Engineering Executive C-Suite NPS 8
Operations Leader Director NPS 9
Executive C-Suite NPS 10 Undecided

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Sentiment

83 Net Promoter Score, from 6 scored reviews
  • Promoters 5
  • Passives 1
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

For people who use Guardant Health

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