Hawk

hawk-platform.io · Paris, France

Hawk is a cloud-based platform that provides data infrastructure, analytics, and workflow tools to help organizations manage and operationalize large-scale datasets, with a focus on simplifying data engineering and enabling faster insights. The company serves data teams and technology-driven businesses, monetizing through subscriptions to its software platform and related services.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
Revenue
$3.5M
Employees
25
Founded
2021
Headquarters
Paris, France

What 22 Arbolus experts think of Hawk

The NPS distribution is strongly positive, with 10 Promoters (NPS 9-10), 5 Passives (NPS 7-8), and 3 Detractors (NPS 6 or below). Renewal intent is high, with ~60% indicating intent to renew and ~25% not sure. Stickiness is notable: most customers have been using Hawk more than a year, with only a few in offboarding or pilot phases. Qualitative feedback highlights enterprise integration, governance, and auditability as major positives, while complexity, administrative overhead, and cost are called out as weaknesses. Overall Customer Sentiment: Positive

Who reviewed Hawk

Total customers 22 15 current · 7 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 62% (14)
  • Director 29% (6)
  • Manager 10% (2)
Engineering Executive C-Suite NPS 8 Undecided
Legal Leader C-Suite NPS 9 Will renew
Executive C-Suite NPS 7 Undecided

Employer names and spend open in the full report, along with the other 19 customers.

Everything 22 customers told us about Hawk.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

19 Net Promoter Score, from 21 scored reviews
  • Promoters 8
  • Passives 9
  • Detractors 4

Cumulative NPS by month

+1 over 6 months
  • Oct 7
  • Jan 8
  • Feb 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 21 across 3 companies.

Praised

  • Growth in Cloud and SaaS Migrations
  • Expansion to Predictive Risk Analytics
  • API and System Interoperability Upgrades
  • Unalterable Audit Trails

Criticised

  • Administrative Overhead
  • High Learning Curve and Outdated UI
  • High Cost of Ownership
  • Contractor Onboarding Friction

What customers say

Unalterable Audit Trails
“I appreciate that all action items and approvals are logged in a way that no one can modify, which virtually eliminates legal disputes.”
Critical Path Project Management
“I trust this tool for managing thousands of activities without failure, ensuring critical path tracking and precise project control.”
Comprehensive Enterprise Integration
“I value the platform's ability to link project schedules, document flows, and financial systems because it provides a unified dashboard and eliminates reporting lags.”

Renewal intent

Plan to renew 52%
  • Will renew 11
  • Undecided 8
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 62% 13 answers
  • Director 33% 6 answers
  • Manager 100% 1 answer
  • Not specified 0% 1 answer
  • 8.1/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by Hawk customers

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