Arbolus Intelligence

HazardHub

guidewire.com · San Diego, United States of America

HazardHub is a data and analytics provider that delivers U.S. property-level risk scores and hazard information for perils such as flood, wildfire, wind, and other natural and man‑made risks, primarily serving insurers, reinsurers, and related financial services firms. Its APIs and datasets are integrated into underwriting, pricing, and risk selection workflows, and the company generates revenue through data licensing and subscription-based access to its hazard databases and scoring services.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Listed in
Revenue
$7.0M
Employees
35
Founded
2016
Headquarters
San Diego, United States of America

What 30 Arbolus experts think of HazardHub

NPS scores skew positive, with many experts rating HazardHub highly (scores 8–10) and describing it as fast and reliable for insurance risk assessment. Renewal intent is high among large enterprise spenders, while smaller clients and those still in pilot phases are less certain. Most customers are in the MoreThan1Year stage, signifying maturity and stickiness. Main feedback themes are data speed, time savings, broad hazard coverage, along with some cost and regional coverage concerns. Overall Customer Sentiment: Positive

Who reviewed HazardHub

Total customers 30 27 current · 3 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 80% (24)
  • Director 13% (4)
  • Manager 7% (2)
Operations Leader C-Suite NPS 6 Undecided Submitted Apr 2026
Revenue Executive C-Suite NPS 9 Will renew Submitted Feb 2026
Engineering Manager Manager NPS 4 Undecided Submitted May 2026

Employer names and spend open in the full report, along with the other 27 customers.

Everything 30 customers told us about HazardHub.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-13 Net Promoter Score, from 30 scored reviews
  • Promoters 7
  • Passives 12
  • Detractors 11

Cumulative NPS by month

+0 over 6 months
  • Apr 7
  • May 7
  • Jul 7
  • Aug 7
  • Sep 7
  • Oct 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -13 across 1 companies.

Praised

  • Appeal to Cost-Sensitive Segments
  • Add AI-Enhanced Risk Scoring
  • Expand Coverage Granularity
  • Unified Data Delivery

Criticised

  • AI-Driven Substitutes
  • Downtime or Slow Performance
  • Competing Vendors with Similar Offerings
  • Cost Constraint for Frequent Users

What customers say

Unified Data Delivery
“The results are easy to read and compare, saving me time I would otherwise spend checking separate sources for flood or wildfire risk data.”
Speed and Ease of Risk Data
“I rely on HazardHub for fast, location-based risk scores that return results in seconds, making risk decisions more efficient for me.”
Supports Key Underwriting Activities
“Consistent, location-based scores help me justify underwriting and pricing work, making my workflow dependable and consistent.”

Renewal intent

Plan to renew 31%
  • Will renew 4
  • Undecided 6
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 30% 10 answers
  • Director 50% 2 answers
  • Manager 0% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 6.2/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Report

Customer Report - Oct 2026 Oct 2026 30 + 4

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